WillowLover
Scooby Member
Wicca Appreciation Society
Posts: 161
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Post by WillowLover on Dec 16, 2005 8:31:12 GMT -5
I emailed DST asking when I can expect him and have not gotten an answer. Their customer service sometimes is really good or really bad. Sometimes you get a reply within a few hours and sometimes it takes days for them to reply (if they even reply at all).
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Post by ToodlesMrJim on Dec 16, 2005 13:03:44 GMT -5
Has anyone recieved their Spike from time and space/BCC?
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Post by Girl Power on Dec 16, 2005 13:14:34 GMT -5
No, I got mine from DST. But it came right away.
My friend ordered hers a bit later and it took a week longer to ship out to her.
BCC may not have received theirs from DST very fast. Plus, BCC is known for not always shipping super fast.
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Ham Salad
Potential Slayer
You don't friends with salad!
Posts: 247
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Post by Ham Salad on Dec 16, 2005 13:23:04 GMT -5
I haven't received mine from the BCC yet either.
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Post by ToodlesMrJim on Dec 16, 2005 14:29:06 GMT -5
tell me about it they just now set me something that I ordered in Nov. and just said that shipping has been slow cause of the holidays....but it was almost a month before i recieved this order for all "instock Items"
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Ham Salad
Potential Slayer
You don't friends with salad!
Posts: 247
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Post by Ham Salad on Dec 17, 2005 18:15:52 GMT -5
In a total surprise, my Spike from BCC arrived today. It was postmarked the 14th, so be on the look-out if you ordered one from them!
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Post by buffyfannumerouno on Dec 17, 2005 22:57:50 GMT -5
I got mine from the BCC the other day, Thursday to be exact, which is the same day that I got my Vampyr Book they were shipped together.
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Post by monkeycop on Dec 18, 2005 13:31:55 GMT -5
I got my FFL Spike yesterday, which was a little over a week after I received my $70 order. If you're waiting for your Spike, have patience, and be sure to keep a copy of your order form just in case.
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Post by totalfoxjc on Dec 18, 2005 22:25:28 GMT -5
Thanks guys for letting me know you've received yours from BCC. I was wondering what was taking soooo long. But now i'll be on the lookout. Maybe tomorrow?
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Post by buffyfannumerouno on Dec 19, 2005 6:22:36 GMT -5
I think that the BCC just has to wait to get some more in. That's why it took a while to get mine, as the had just gotten them in. Don't lose hope yet.
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WillowLover
Scooby Member
Wicca Appreciation Society
Posts: 161
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Post by WillowLover on Dec 19, 2005 18:48:22 GMT -5
I actually got both of my Spikes from BCC and DST today.
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Post by NewtonDKC on Dec 20, 2005 12:52:13 GMT -5
This may have been asked before, but will purchases made on Dec 23rd count or is it only things purchased before the 23rd? I have read both description sused (and Friday is payday, thank goodness, and when I was going to buy another $26 worth of stuff to get Spikey).
Anyone know for sure? I also emailed DST but haven't heard back yet...
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Post by JusticeDemon on Dec 20, 2005 13:00:48 GMT -5
Purchases made on 12/23 will count toward the promotion.
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Post by NewtonDKC on Dec 20, 2005 13:07:24 GMT -5
Excellent!!! Now, whether to buy Vegas Lorne and FFL Spike (STD Edition) to get Spike FFL Special Edition or WTTH Red Vamp Darla...
Or maybe just get them all, meaning I then have every DST Figure thus far produced (minus Triangle Tara and variants of that rare sort, but all the regular figures and variants, and a few more of the Moores to get). I can't wait for Buffy/Dawn Series 7, Summers Boxset, and Cordy/Xander!!! And please let there be some villans (cough cough Glory!!! ahem)! :-)
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Post by NewtonDKC on Jan 1, 2006 21:07:50 GMT -5
Well, ended up getting Red WTTH Vamp Darla on the 23rd. I emailed DST to see if I need to do anything special to get the Spike (I also listed my order numbers that added up to $70) but haven't heard anything yet (which I'm sure is due to the holidays). Did anyone have to do anything or did he just come? Also, I use a different shipping address (to work, since my apartment complex so frequently forgets to tell us orders have arrived). Does anyone know if he goes to the standard billing address or to the shipping address used most of the time?
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Post by Girl Power on Jan 1, 2006 23:02:15 GMT -5
Spike just showed up. I got a shipping notice, but I never knew if it was for the stuff I ordered or for Spike. I think it was just for the stuff I ordered.
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Post by NewtonDKC on Jan 11, 2006 15:48:42 GMT -5
Okay, is there anyone who still hasn';t gotten their Spike? I've emailed DST's store literally 4 times and still haven't gotten any response (not even to say - "we're out of him for now", or "it will be sent soon, be patient" - nothing! I've included my order numbers that added up to the $70 between 11/23 and 12/23 each time as well. I'm not even sure where they'll ship him to - My billing address (which my apartment office is horrible about letting us know shipments arrive at the office since I'm at work during the day) or the address I have been using for shipments (my work address, so I get my stuff during the day). Anyone have any problem getting a reply? I certainly don't want to seem nasty or like I'm complaining, and I know they were probably swamped over the holidays, but I'd think I'd have heard something by now (my last email was Friday I think). So just seeing if anyone else is having any delay in getting their Spike and/or trouble getting an answer from DST's store?
Thanks for any info! Newton
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ATXBLA
Potential Slayer
Posts: 221
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Post by ATXBLA on Jan 11, 2006 18:14:27 GMT -5
I'm in the same boat as you NewtonDKC. I had spent over $70 between the time too and have still not recieved my Spike yet either. I have e-mailed them at least once and have had no response.
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Post by NewtonDKC on Jan 11, 2006 20:07:02 GMT -5
I don't know if that's makes me feel better or worse! :-) I hate to be a pain or a pest, but it'd be nice to at least know something. Did someone have a number once to call them? I can't seem to find anything but the email address for customer support on the store site (and I even replied to an email I had gotten them before that was to an actual person, but still nothing). I just hope they didn't run out or something - or if there is going to be a big delay before we get him, it'd be nice to know. I dunno - aren't some of the moderators of this board in touch with them or something? Is there anything going on?
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BlackOps
Potential Slayer
"The hardest thing in this world is to live in it"
Posts: 408
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Post by BlackOps on Jan 12, 2006 13:38:37 GMT -5
I'm in the same boat right now. I spent $80 in the designated time period, and have yet to receive a FFL Spike. The only thing I can think of is that both of my qualifying purchases were very late in the period (Dec. 18 and 22) so I may be down on the list. Fortunately, I got one from BCC with the $100 gift certificate offer, so the one I'm waiting for will eventually go into a big auction of unopened figures I've accumlated.
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