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Post by MKBuffy on Jun 18, 2004 12:43:38 GMT -5
I ordered mine 6/2/2004 12:10 PM and I am in California.
I am glad DST did send us the letter. I am disapointed but it is not the end of the world. If they do get them, I will be happy. If not, I will hunt ebay.
I will be getting a WTWillow and a T-Shirt out of the deal for free so that does really help soften the blow.
Motown Slayer and I both have all of the Willows from that set, just not those specific variations so all is not lost.
MK
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Post by urbandruid on Jun 18, 2004 13:29:24 GMT -5
I ordered mine on June 2nd at 10:37 AM, and I'm in California. I remember looking in on the site a few times later that day- obsessivly checking if it had shipped yet- and I was surprised at how long the Spellbook was in the store. I thought with as few as they had up there (I think JusticeDemon said 150 or 250?) they'd be gone really fast.
This is, well... not the news I was hoping for. I missed the pre-orders, didn't even know the Spellbook existed back then, and I waited for DST to list it. And then I waited for DST to tell me what had happened before trying to track down another one, because I don't need two, really. Now I find out I waited too long.
I'm glad they're doing something for us, and I understand that these things happen- if the boxes with the Spellbooks are missing, they're missing. And I'm glad they'll try to fill the orders if they ever do turn up. But I still would have been happier with my Spellbook.
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miss edith
Potential Slayer
She's a bad example, and will have no cakes today.
Posts: 268
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Post by miss edith on Jun 18, 2004 14:45:09 GMT -5
Sad news, but I'm glad DST is stepping up with the figures and t-shirts. I feel bad for them, actually -- it seems like a pretty embarrassing customer service problem.
I ordered mine at 7:30 p.m. on June 2, so way after lots of you guys, to be shipped to MN.
I just called my Suncoast and they don't have them yet. The guy on the phone was as helpful as Suncoast employees can be, considering they really have no clue when things like this will show up. He said they used to get shipments just on Fridays, but now they show up all willy-nilly (okay, he said 'whenever', but I like 'willy-nilly'), so to just call back sometime next week. So, there's still hope!
(And, as a side-note, I wouldn't get too worried just because you're in a smaller area. I live a half hour from the biggest mall in the country and I really don't expect it to get the Spellbooks any more than I expect the store a little closer to.)
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Post by abnormalpenguin on Jun 18, 2004 14:53:18 GMT -5
I'm a little bummed about this. I'm glad that they will be sending me something to apologize, but at the same time I wish I could have known sooner. I didn't preorder one from the offer we had earlier this week from NextGen, because I figured my order with DST was safe. I guess I'll have to start harassing my local Suncoast, Mediaplay, and Sam Goody stores and I'll keep my eyes open on ebay.
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Faithfan
Potential Slayer
"Its just like riding a biker."
Posts: 345
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Post by Faithfan on Jun 18, 2004 15:07:57 GMT -5
I am dissapointed as well. But on the bright side at least one hole will be filled in my collection by getting the World tour willow. But one big hole remains the Willow Spell Book. Like urbandruid I didn't know the spellbook existed back then or I would have pre ordered one.
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Post by Jack Panix on Jun 18, 2004 18:01:17 GMT -5
June 2 @ 10:59 AM, Indiana My order isn't "pending" though, after being initially accepted the 3 Spellbooks I ordered were later sent back to my shopping cart. So my order was essentially cancelled, and I wouldn't consider it to be an 'outstanding order'. But I'd like to get a WTW though since I don't have one. I highly doubt DST 'misplaced' the Spellbooks; it's more likely the nincompoops misplaced their warehouse.  |
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Post by Insanity on Jun 20, 2004 12:41:50 GMT -5
If they ever do find them, will they just charge it to my card and ship it or will they notify me first? P.S. I'm a vampire!  |
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Post by urbandruid on Jun 20, 2004 13:02:24 GMT -5
I think they said they'll notifiy us first to see if we still want them.
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Post by JusticeDemon on Jun 20, 2004 13:08:21 GMT -5
June 2 @ 10:59 AM, Indiana My order isn't "pending" though, after being initially accepted the 3 Spellbooks I ordered were later sent back to my shopping cart. So my order was essentially cancelled, and I wouldn't consider it to be an 'outstanding order'. But I'd like to get a WTW though since I don't have one. I highly doubt DST 'misplaced' the Spellbooks; it's more likely the nincompoops misplaced their warehouse. I'll make sure DST has you on the list of people to get the WT Willow and to put you on the list for a Spellbook should the missing Spellbooks turn up. DST is going to maintain a spreadsheet of all the people affected by this. This will include people who's orders were pending, people who's orders shipped without the Spellbooks, and people who were charged for Spellbooks and later credited. Should the missing Spellbooks turn up in the warehouse, DST is going to contact the people on that list and ask them if they'd like to order one/two. I don't believe they are keeping anyone's payment information on file, so this would have to be supplied again. I will follow up with DST on that issue, though, just to be sure. |
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russbedork
Scooby Member
I'mma chill at the chill with chill!
Posts: 129
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Post by russbedork on Jun 20, 2004 14:46:59 GMT -5
I ordered mine 6/2 at 10:34 PM but I live in NJ... And DST's store says "pending" for that one...
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Post by Jack Panix on Jun 20, 2004 17:52:47 GMT -5
I'll make sure DST has you on the list of people to get the WT Willow and to put you on the list for a Spellbook should the missing Spellbooks turn up. DST is going to maintain a spreadsheet of all the people affected by this. This will include people who's orders were pending, people who's orders shipped without the Spellbooks, and people who were charged for Spellbooks and later credited. Should the missing Spellbooks turn up in the warehouse, DST is going to contact the people on that list and ask them if they'd like to order one/two. I don't believe they are keeping anyone's payment information on file, so this would have to be supplied again. I will follow up with DST on that issue, though, just to be sure. Thank you very much JD, I appreciate that  |
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Ham Salad
Potential Slayer
You don't friends with salad!
Posts: 247
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Post by Ham Salad on Jun 21, 2004 10:51:41 GMT -5
So it appears that people who ordered on 6/2 are affected, at least so far.
By the way, my order is still listed as pending. Is everyone else's this way?
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Ginger
Scooby Member
Posts: 195
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Post by Ginger on Jun 21, 2004 11:04:27 GMT -5
Yes my order is still pending.
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Post by urbandruid on Jun 21, 2004 12:42:09 GMT -5
So it appears that people who ordered on 6/2 are affected, at least so far. I think the spellbooks were only in the DST store for a day. |
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Post by CMK1887 on Jun 21, 2004 13:45:34 GMT -5
They have just put an ad on their website about the Spellbook and it's impressive sell out:  The 'CLICK HERE' is linked to Time and Space Toys. -CMK |
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Post by buffyfan2 on Jun 21, 2004 14:01:11 GMT -5
Wow. I guess that is great news for any future box sets that are to be made in the next lines.
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Post by Jack Panix on Jun 21, 2004 18:19:35 GMT -5
Hopefully sales on all Buffy product has been positive. DST could show those numbers to potential vendors and get more companies interested in selling the product. I doubt we'll see these figures in mass retail locations, but who knows.
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Post by willbueche on Jun 21, 2004 21:10:45 GMT -5
How about this book:
William (the Bloody)'s Book of Poems.
In it would be Spike, Angelus, and Drusilla - all 3 in their Victorian past century outfits -- and ideally with Dru vamped out.
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Post by magickstar3 on Jun 21, 2004 22:53:51 GMT -5
I would love a Slayer's Handbook with Buffy, Faith, and Kendra.
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Watcher817
Scooby Member
"I've loved you since I've known you. No, that's not?I think maybe even before."
Posts: 108
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Post by Watcher817 on Jun 22, 2004 0:22:24 GMT -5
Sold out completely minus the 200 gone missing. You think they would make a few more lol.
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