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Post by kakistos on Mar 15, 2004 10:51:38 GMT -5
Just got this email:
I'm trying to be patient and understanding, but it's getting harder each day. For the record, I blame MAC for dumping this whole thing on Diamond so late. I'm sure Diamond is doing the best they can to get the store up and running.
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Post by bettycooks on Mar 15, 2004 11:34:30 GMT -5
I think it may actually be the retailers who are complaning to DST about having to compete directly with them. And it seems that DST has withheld stock to compete directly with their own customers.
I don't think DST has ever sold retail before, they just distribute stuff to retailers. I'm not sure but I think this is the first time.
I don't blame MAC they have no control over the line anymore.
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Post by kakistos on Mar 15, 2004 11:40:59 GMT -5
Yeah, I guess it could have had something to do with the licence going completely over to Diamond. For all I know, MAC intended to fill all the orders themselves, but with the new licence deal, it wasn't something they could do anymore. I just wish they had settled the licence thing earlier.
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Post by bettycooks on Mar 15, 2004 11:45:50 GMT -5
I just wish they had done the licence thing earlier. Me too, but remember it was our response to the cancelation that started this whole ball rolling. Diamond probadly got in touch with them, not the other way around, when they saw the response. I'm sure MAC would have been ok with letting the lines die like the X-Files figures. I don't think MAC can fill the orders, they probadly have no figures in stock. Has anyone gotten ANY of these figures from MAC other the PPWWW?
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Post by TruBuffyFan on Mar 15, 2004 11:59:41 GMT -5
This is kind of becoming rediculous... I mean, the figures were ordered months ago, we know they are already made and stores have them... So since we ordered from this store, we are being a little bit punished... Everyone has them already, but those of us who ordered from the store have nothing... Those of us who have a hard time waiting, have already spent money on the same figures they ordered from the store... So now people will have extras... I am trying to be patient, but I have been patient for a long while, and now its becoming way to long...
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Post by bettycooks on Mar 15, 2004 12:03:38 GMT -5
This is kind of becoming ridiculous... I mean, the figures were ordered months ago, we know they are already made and stores have them... So since we ordered from this store, we are being a little bit punished... Everyone has them already, but those of us who ordered from the store have nothing... Yeah that is kind of weird. You would think they would fill the orders placed last year with MAC and then they would ship the rest to the stores. I know some people here ordered in March 2003 from the MAC store and to still not have them is strange when they're in Suncoast and other places.
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Post by 13alex on Mar 15, 2004 12:32:54 GMT -5
I'm hoping it's opening damn soon! ![>:(](//storage.proboards.com/forum/images/smiley/angry.png) I just want to preorder the Anya and Tara! Even if that's not possible I'll stil be happy knowing if I need a figure i'll be able to get it from a supplier I can trust! ![>:(](//storage.proboards.com/forum/images/smiley/angry.png) I just want a place where we can guarantee the figures! So....how long will this take..... ![???](//storage.proboards.com/forum/images/smiley/huh.png)
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Post by bettycooks on Mar 15, 2004 12:47:59 GMT -5
I just want a place where we can guarantee the figures! So....how long will this take..... ![???](//storage.proboards.com/forum/images/smiley/huh.png) Hey we can all move to the UK, they seem to have no problem getting the figures over there. They had them last month! At this rate they'll have the Anya and Tara figures next month!
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Post by Eternalus on Mar 15, 2004 13:46:25 GMT -5
Im a radical why didnt i get the mail?
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Post by abnormalpenguin on Mar 15, 2004 13:54:12 GMT -5
I received the email as well. I'm not too concerned about the store itself being delayed. I just don't understand why they still can't start shipping out the orders from MAC. Does anyone know of any certain reason why the store must be up and running in order for them to ship the orders they already have gotten from MAC?
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Post by CowboyGuy on Mar 15, 2004 14:03:26 GMT -5
I also recieved the email earlier today. I don't know why it is delayed, but only hope it is sorted out in a timely manner. I want my friggin figures! It feels like the everyone in the world has them but me. Maybe I should have just ordered from somewhere else? I just want a place where I can order everything at once. ![:(](//storage.proboards.com/forum/images/smiley/sad.png)
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Post by 13alex on Mar 15, 2004 14:35:12 GMT -5
Hey we can all move to the UK, they seem to have no problem getting the figures over there. They had them last month! At this rate they'll have the Anya and Tara figures next month! Hey!Don't you diss the UK! ![:P](//storage.proboards.com/forum/images/smiley/tongue.png) And most shops over here are soldout except for online but I managed to get all the Willows (preordered WWW) except Vamp which I might pick up tomorrow or on Wednesday! ![:P](//storage.proboards.com/forum/images/smiley/tongue.png) I didn't get an email of em' either!and I asked them when!
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Faithfan
Potential Slayer
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Posts: 345
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Post by Faithfan on Mar 15, 2004 14:59:45 GMT -5
I don't mind waiting a little bit longer on the store. As Buffy collectors you all should be use to delays. Look at what we have had to put up with MAC over the years. I am so thankful i don't have to deal with them anymore.
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SiteC
Potential Slayer
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Posts: 368
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Post by SiteC on Mar 15, 2004 15:17:01 GMT -5
to tell you the truth, I for one am GLAD they are delaying the store.
Let them work the bugs out, let them test it, and let them get stuff in stock, because the day it opens its going to be FLOODED with orders.
The reason I say this is because last Wednesday, StarWars.com opened their online store at 9:30 AM EST. I was there, I ordered the Green Clone Trooper bust, and got out of there. I was off work that day just to get my Green Clone, because I DO NOT want to spend $500 for it on eBay like the Blue one goes for now...so all was fine and dandy until about 2 hours later.
The store abruptly closed.
Then I got a phonecall from a rep the next day saying the store closed and all orders were cancelled and will have to be re-entered when the store opens up. Why? Because they didnt test the system apparently and rushed the store, and what happened was people's credit card numbers were showing in other peoples orders and what not! so they closed the store and purged all information from the site...
Now I do NOT want this happening to the DST store. I know its probably a long shot to say this might happen, but delays are GOOD in this instance, especially for a company who never dealt with retail online, as some of you have said....
I dont want another StarWarsShop.com instance happening here...
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Post by ToodlesMrJim on Mar 15, 2004 15:17:05 GMT -5
I'm a little irritated too, I mean we had the Megacon here last week and I could have bought all the willows but I didn't cause I had ordered them through MAC. To hold myself over I bought a "Dingoes" Willow. Can't they just ship the stuff that was already ordered and then worry about opening the web store up? I mean don't get me wrong I want to pre order my Anya and Tara's too but I'm still stuck on Willow here.
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Post by kakistos on Mar 15, 2004 15:32:51 GMT -5
I don't mind if they delay opening the store. I'm a programmer for a web based application, so I can totally understand any delays; you never know where you might find a bug that'll crash the whole thing.
It's just really frustrating to have ordered the figure directly from the company who makes them, but ending up being the last to actually get the figures. And knowing that they have the figures in stock, but just haven't sent them.
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Post by bettycooks on Mar 15, 2004 15:38:42 GMT -5
I just don't understand why they still can't start shipping out the orders from MAC. That's a very good point. Why don't they just ship the MAC preorders? They have the figures in stock, that's not the issue, it seems to be more of a tech thing. Why aren't they shipping existing MAC orders that were placed last year before they place the figures up on a store and run out of stock? Can you imagine if they open the store while not shipping MAC orders and then run out of stock, that will be nuts!!! Can someone e-mail MAC on this?
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Post by 13alex on Mar 15, 2004 15:46:12 GMT -5
I'm a little irritated too, I mean we had the Megacon here last week and I could have bought all the willows but I didn't cause I had ordered them through MAC. To hold myself over I bought a "Dingoes" Willow. Can't they just ship the stuff that was already ordered and then worry about opening the web store up? I mean don't get me wrong I want to pre order my Anya and Tara's too but I'm still stuck on Willow here. He's right! I have all the Willows except Vamp and WTW (preordered WWW) and you guys have nothing of the new figures yet! Yeh I am dying to see about the Anya and Taras but I think you're right! ![;)](//storage.proboards.com/forum/images/smiley/wink.png)
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Post by bettycooks on Mar 15, 2004 16:01:55 GMT -5
Hey!Don't you diss the UK! ![:P](//storage.proboards.com/forum/images/smiley/tongue.png) Hey, that was a compliment! I'm jealous of you! You guys are very lucky over there, you had the figures in your stores waaaay before us and don't have to deal with trying to find exclusives. I would love to be able to walk into a store and walk out with the complete Willow set. I can't believe you guys are sooo lucky!
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Post by xander000 on Mar 15, 2004 18:03:19 GMT -5
Hi is everyone have received this email cause I'm a radical member but i never receive anything like you guys, do you think it's because I use a hotmail address??
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