I just got a charge notice as well but with fewer days as I live in the US. I am just wondering when the other version of the PF Buffy will ship as she was scheduled to ship around the same time as Spike. I was also wondering what is going on with the PF Angel figure that they had mentioned before. We haven't seen or heard anything about him and I'm wondering when exactly they plan on at least showing us what he looks like.
Here is the email that I got:
Dear Valued Collector,
Thank you for your pre-order of our Spike Premium Format Figure – Sideshow Exclusive (item #71681) from our Buffy the Vampire Slayer Premium Format Figures Collection. We appreciate your patience in awaiting the arrival of this Limited Edition, Sold Out collectible.
At this time, we would like to inform you that this item is estimated to arrive into our warehouse within the next 3-5 days. We will BEGIN “pre-authorizing” credit cards for this purchase within the next 24 hours, in the sequence in which all of the pre-orders for this item were placed. A “pre-auth” is not a direct charge, but is a “hold” of funds pending the shipment of your order. Your credit card will be charged once the item is shipped from our warehouse.
See important SHIPPING UPDATE below!
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If you have any last-minute changes, or if you would like to cancel this order,
YOU MUST CONTACT CUSTOMER SERVICE
DIRECTLY BY TELEPHONE
at (800) 474-3746 (US) or (805) 214-2100, ext. 2 (outside of US).
We ask that you DO NOT attempt to alter or cancel your order online at this time. Online user accounts for U.S. customers should now restrict you from making changes on this order, and should prompt you to contact us directly. However, if your account does allow you to alter this order, changes WILL NOT be electronically updated to our in-house system in time before your order is processed and shipped.
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You should expect to receive an e-mail containing the tracking number for your shipment, which will be sent via FedEx ground service unless prior arrangements have been made. Please allow 7-10 business days, from the date of your tracking e-mail, for delivery of your package. If you have questions about the location of your shipment while en-route, you can personally trace it through
www.fedex.com.
Best regards,
The Sideshow Collectibles Processing Team
_______________________________________
Sideshow Collectibles
2630 Conejo Spectrum Street
Thousand Oaks, CA 91320 USA
U.S. Toll Free Phone: (800) 474-3746
U.S. / Int’l Phone: (805) 214-2100 ext. 2
U.S. / Int’l Fax: (805) 214-2190
www.SideshowCollectibles.com