|
Post by buffyfannumerouno on Aug 3, 2005 5:09:48 GMT -5
I just wish that they would send me the Free Darla already. I figured that they would've sent me it with the figures that I bought with the Gift Certificate. Here's what happened. I bought a $100 gift certificate w/ free Darla, I ordered "Chosen" Buffy, "Lessons" Dawn, "OMWF" Dawn, Season 4 Wes, "Judgement" Lorne, "Rain of Fire" Wes, "Parting Gifts" Wes, "Bad Girls" Wes, and "Waiting in the Wings" Wes.
About a week after I ordered them I received Season 4 Wes, "Judgement" Lorne, "Rain of Fire" Wes, "Parting Gifts" Wes, and "Bad Girls" Wes, they said "Waiting in the Wings" Wes would ship at a later date. I got no Free Darla at all and no note on the receipt that said that it was shipping at a later date. The only thing that I can think of is that they are going to ship it with my "Waiting in the Wings" Wes. I wonder when that"ll be. I emailed them 4 times to ask them and they haven't responded. Usually a get a response 2 days after I email them. I'm really getting upset.
|
|
|
Post by Slayer44 on Aug 3, 2005 6:53:43 GMT -5
That is strange that they did not ship your darla bufffyfanumerouno. I ordered my Vamp Darla not long after they made it available and also got the 3 free figures and I got all of mine like a week later. There is no reason why they should not have shipped it. Also suprised that you did not get a response beacuse I have e-mailed them before and in most cases got a reply a few hours later then yet they were more general questions and not questions dealing with an order.
|
|
|
Post by buffyfannumerouno on Aug 3, 2005 18:39:27 GMT -5
I'm surprised that they haven't emailed me back either, it's been so long. I guess that I"ll be more thourough about how pissed off I am to them with not getting my figure.
|
|
|
Post by VampireStake on Aug 3, 2005 21:44:30 GMT -5
I ordered my Parting Gifts es 3+ months ago and I havn't even received him yet. Time and Space is really pissing off alot of people with this wave and the Deluxe wave.
|
|
|
Post by drufan on Aug 3, 2005 23:13:19 GMT -5
I ordered mine awhile ago also and still haven't received it either. Would you please let me know if you do get your Darla? I haven't received an e-bay item I won from them awhile ago either. I just wish that they would send me the Free Darla already. I figured that they would've sent me it with the figures that I bought with the Gift Certificate. Here's what happened. I bought a $100 gift certificate w/ free Darla, I ordered "Chosen" Buffy, "Lessons" Dawn, "OMWF" Dawn, Season 4 Wes, "Judgement" Lorne, "Rain of Fire" Wes, "Parting Gifts" Wes, "Bad Girls" Wes, and "Waiting in the Wings" Wes. About a week after I ordered them I received Season 4 Wes, "Judgement" Lorne, "Rain of Fire" Wes, "Parting Gifts" Wes, and "Bad Girls" Wes, they said "Waiting in the Wings" Wes would ship at a later date. I got no Free Darla at all and no note on the receipt that said that it was shipping at a later date. The only thing that I can think of is that they are going to ship it with my "Waiting in the Wings" Wes. I wonder when that"ll be. I emailed them 4 times to ask them and they haven't responded. Usually a get a response 2 days after I email them. I'm really getting upset.
|
|
|
Post by buffyfannumerouno on Aug 4, 2005 5:27:39 GMT -5
well I finally got a response so here it is: First please accept my sincerest apology for the tardiness in responding to you. With so much Buffy/Angel product coming in during July/August, we have been inundated with emails while also working around the clock to fill orders. That being said, we value your business and do not intend to make light of our failure to respond to you in a timely manner. You have been a great customer and you certainly deserve quicker responses to your inquiries. The free Vamp Darla figures are on their way to us from San Diego Comic Con and will be shipping to our customers next week. Some people have received them from us already because a small number were air freighted from SDCC back to our warehouse. However, the majority were trucked back and therefore most of our customers would not have received them yet. Many of the customers that ordered the free Vamp Darla are also awaiting their End of Days Buffy and Waiting in Wings (Tuxedo) Wesley. As you may already know, we are at the mercy of Tower Records, the exclusive holder for both these figures. We are awaiting our shipment from them, which is expected to arrive at the end of this week. Therefore a lot of people will get their Vamp Darlas in the same package as their EOD Buffy and Tuxedo Wesley. Again, this has been an unusually crazy summer here at TST/BCC. We are extremely grateful for the support we have from Buffy fans as we work through this order fulfillment. We trust that the great prices and deals we offer on the BCC store and our USUALLY excellent customer service will keep fans loyal to us. We know that it is good customers like yourself who make our operation successful, and we will continue to welcome your comments and suggestions and strive to keep your business. Elana Director of Operations _______________________ Time & Space Toys www.timeandspacetoys.com
|
|