Post by buffyfannumerouno on Jul 19, 2005 5:02:10 GMT -5
SHIPPING UPDATE
We are currently busy preparing orders for shipping that contain DST Deluxe Buffy/Faith figures, DST Wesley/Lorne figures, and Sideshow 12" Oz figures. Order processing is taking longer than our usual turn around time due to a few unfortunate situations. We had the bad timing of having all of these popular pre-order figures not only hitting our warehouse on the same day, but also hitting during the week of San Diego Comic-Con when we were already at a reduced staff level. On top of that the manufacturer made a shipping error and delivered our shipment completely missing our whole order of "Bad Girls" Wesley figures. We are currently awaiting the replacement figures which are expected to be here on July 20th. The Comic-Con has also caused our peer stores (Tower Records, Wizard, etc.) to delay their shipments to us for their respective exclusives. Thus we are still waiting on Tuxedo Wesley, "End of Days" Buffy, and "Parting Gifts" Wesley to arrive to our warehouse.
The current plan is to continue to ship orders to customers who ordered combinations that exclude "Bad Girls" Wesley, Tuxedo Wesley, "Parting Gifts" Wesley and "End of Days" Buffy. We will wait until this Wednesday to receive "Bad Girls" Wesley and then ship ALL other remaining US address orders leaving out the "Parting Gifts" Wesley, Tuxedo Wesley, and "End of Days" Buffy. Then when these three all arrive, we will ship the second part of those orders separately.
We will be working double shifts in heavy order packing mode to turn as many orders out per day as is physically possible. Thanks for your understanding, support and patience.
Speaking of San Diego Comic-Con, we will have brought back lots of Buffy/Angle product news and goodies including more info on the next wave of DST figures and our exclusive role in that release! Stay tuned for more info. Also watch the BCC store and the next newsletter for info on how to qualify for our next FREE figure offers (Vampire Schoolgirl Darla and Wild at Heart Oz PALz).
We are currently busy preparing orders for shipping that contain DST Deluxe Buffy/Faith figures, DST Wesley/Lorne figures, and Sideshow 12" Oz figures. Order processing is taking longer than our usual turn around time due to a few unfortunate situations. We had the bad timing of having all of these popular pre-order figures not only hitting our warehouse on the same day, but also hitting during the week of San Diego Comic-Con when we were already at a reduced staff level. On top of that the manufacturer made a shipping error and delivered our shipment completely missing our whole order of "Bad Girls" Wesley figures. We are currently awaiting the replacement figures which are expected to be here on July 20th. The Comic-Con has also caused our peer stores (Tower Records, Wizard, etc.) to delay their shipments to us for their respective exclusives. Thus we are still waiting on Tuxedo Wesley, "End of Days" Buffy, and "Parting Gifts" Wesley to arrive to our warehouse.
The current plan is to continue to ship orders to customers who ordered combinations that exclude "Bad Girls" Wesley, Tuxedo Wesley, "Parting Gifts" Wesley and "End of Days" Buffy. We will wait until this Wednesday to receive "Bad Girls" Wesley and then ship ALL other remaining US address orders leaving out the "Parting Gifts" Wesley, Tuxedo Wesley, and "End of Days" Buffy. Then when these three all arrive, we will ship the second part of those orders separately.
We will be working double shifts in heavy order packing mode to turn as many orders out per day as is physically possible. Thanks for your understanding, support and patience.
Speaking of San Diego Comic-Con, we will have brought back lots of Buffy/Angle product news and goodies including more info on the next wave of DST figures and our exclusive role in that release! Stay tuned for more info. Also watch the BCC store and the next newsletter for info on how to qualify for our next FREE figure offers (Vampire Schoolgirl Darla and Wild at Heart Oz PALz).
