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Post by ToodlesMrJim on Oct 29, 2004 4:28:46 GMT -5
I just got my Anyanka today and I turned her head and her necklace broke off. In attempts to fix it myself I lost 2 links. I tried to replace the lost clasp with wire that didn't work and broke in another place. What should I do? I think they might laugh at me if i brought it to a jeweler.
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Post by JusticeDemon on Oct 29, 2004 8:51:01 GMT -5
Any defective or damaged figures should be handled by the retailer you bought them from. If, after discussing it with them, the problem cannot be resolved then you can always contact DST at customerservice@diamondselecttoys.com. |
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Post by DanMan on Oct 29, 2004 9:16:14 GMT -5
I'm sure there are people on the board who will have extra necklaces, I suggest asking for one from someone! They do come with most of the Anyas whether or not it makes sense anyway.
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Post by ToodlesMrJim on Oct 29, 2004 12:32:06 GMT -5
well i'm going to take it to work with me, and see if i can fix it there we have small tools for things there. If not i'll contact AFX. I just don't want to send the figure back for something that little. I don't wish to wait to get my figure back.
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Post by Orpheus on Oct 29, 2004 12:55:14 GMT -5
The same thing happened on my Anyanka, but I managed to repair the chain................................. only problem is I fixed the links whilst it was unatthed to the neck....eeek !! Gotta undo it now to re attach it - duh  |
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Post by ToodlesMrJim on Oct 30, 2004 4:14:24 GMT -5
Thanks Walmart for carrying cheap jewelry, with I was able to replace the lost links and fix the necklace.... I was gonna cry otherwise.... That was really annoying and I never want to do it again.
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Post by bunniesfrightenme on Oct 31, 2004 9:35:02 GMT -5
my necklace broke too
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Post by ToodlesMrJim on Oct 31, 2004 11:25:34 GMT -5
go to walmart and buy cheap Panama Jack jewelry it's a perfect match in color and size for the chain. Otherwise email AFX.
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