bickle
Potential Slayer
Everybody loves a slender ankle.
Posts: 230
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Post by bickle on May 1, 2004 18:00:30 GMT -5
Where's the best place to get all of the carded Willows in the current wave? After hearing about the poorly packaged (and subsequently damaged) shipments from DST, I'm wary of the DST store.
Is there anyplace besides DST where I can get the entire set carded?
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Post by JusticeDemon on May 2, 2004 0:27:56 GMT -5
The only damaged product from DST was the carded White Witch Willow. Unfortunately, DST didn't have control over those because they were manufactured, packaged, and put in those flimsy boxes by Moore Action Collectibles. I have the highest confidence in DST for everything else. I got two White Witch Willows in the mail on Friday from DST and the packaging was fine. The only flaws were with the figure itself due to MAC's poor quality control (I had the nose paint chipped on both of them). If ANYONE receives any damaged product from DST and would like it replaced, just contact DST and they will be HAPPY to replace it.
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bickle
Potential Slayer
Everybody loves a slender ankle.
Posts: 230
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Post by bickle on May 2, 2004 2:34:18 GMT -5
When they slap a label on it and ship it, they are taking responsibility for it. If they felt that the boxes were flimsy, extra precautions should be made to ensure safe delivery. Blaming it on the original vendor wouldn't be acceptible for any other website, so it shouldn't be acceptible here.
Regardless, I just want to know what my options are, if any.
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Post by VampSpike on May 2, 2004 3:53:32 GMT -5
www.forbiddenplanetstore.comClick on the Buffy quick shop button at the top....then click 'section' underneath it..click action figures.....click Buffy and then go from there. Im not sure if they post internationally, i dont see why not. Hope this helps. 
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Post by Chaos on May 2, 2004 11:24:55 GMT -5
My Vampire Willow was scracthed up all over and her hair was glued on crooked. I contacted Chris at DST, Mailed it to the adress he gave me and expect to have a new Vampire Willow on monday!
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Post by Willfan on May 2, 2004 11:27:49 GMT -5
Guys, lets remember that what we may see as damaged are really just little imperfections, so don't go askin for a whole new batch of figures just because the cards dinged or the paints chipped.
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Post by VampSpike on May 2, 2004 11:35:24 GMT -5
Guys, lets remember that what we may see as damaged are really just little imperfections, so don't go askin for a whole new batch of figures just because the cards dinged or the paints chipped. Yea but for a perfectionist it means alot, or even someone who wants a good paint job. I mean look at the M.O.C WWW most of the people on this board,including myself, have recieved one or more with a chip at the end of her nose and thats pretty bad if more than one person has the same fault. |
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Post by kakistos on May 2, 2004 12:14:33 GMT -5
Well, my vampire willow which came by itself earlier arrived in perfect shape. It was in a white box made of thicker cardboard. It was just the WWW that came in the crappy, flimsy brown cardboard box.
So I think I feel safe enough to buy from Diamond. And as other people have said, orders of multiple figures come in their individual boxes which are then packed in a whole other box.
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Post by TruBuffyFan on May 2, 2004 22:43:41 GMT -5
Guys, lets remember that what we may see as damaged are really just little imperfections, so don't go askin for a whole new batch of figures just because the cards dinged or the paints chipped. Yes, but I did not pay these prices to get figures with inperfections! If I pay these prices, I expect clost to perfect packaging, and a PERFECT figure! If I wanted a non mint figure, I would have ordered from toyfare in the damaged section. You know what I mean? |
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Post by BtVSFigs Admin on May 3, 2004 1:25:13 GMT -5
My WWW came in a sturdy white box...perhaps mine was spared because it was betwen regular and dopp willow in a much larger box.
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Post by Willfan on May 3, 2004 1:34:47 GMT -5
Yes, but I did not pay these prices to get figures with inperfections! If I pay these prices, I expect clost to perfect packaging, and a PERFECT figure! If I wanted a non mint figure, I would have ordered from toyfare in the damaged section. You know what I mean? Oh yeah, I totally understand. There are those things that are not acceptable, but I'm just trying to say that if a huge wave of people ask for replacements for something so insignificant or probable, we might lose the privelege and trust of DST. |
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Post by JusticeDemon on May 3, 2004 2:31:06 GMT -5
Oh yeah, I totally understand. There are those things that are not acceptable, but I'm just trying to say that if a huge wave of people ask for replacements for something so insignificant or probable, we might lose the privelege and trust of DST. No no! By all means! If ANYONE is not satisfied with the figures they received, feel free to contact DST for a replacement. You will be responsible to ship the item back to the address given, though. I'm contacting DST about a really bad case of "lazy eye Regular Willow" and my nose-chipped White Witch Willow. If anyone has questions about their order or would like to exchange their figure(s), please email customerservice@diamondselecttoys.com. |
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Post by Rogue on May 3, 2004 12:24:40 GMT -5
Yes, but I did not pay these prices to get figures with inperfections! If I pay these prices, I expect clost to perfect packaging, and a PERFECT figure! If I wanted a non mint figure, I would have ordered from toyfare in the damaged section. You know what I mean? Exactly  One of the reasons I haven't ditched the packaging for my Buffy & Angel figures... I paid so much for them, I can't just chuck 'em But they take up so much space...  No no! By all means! If ANYONE is not satisfied with the figures they received, feel free to contact DST for a replacement. You will be responsible to ship the item back to the address given, though. I'm contacting DST about a really bad case of "lazy eye Regular Willow" and my nose-chipped White Witch Willow. If anyone has questions about their order or would like to exchange their figure(s), please email customerservice@diamondselecttoys.com. I'm glad DST is cool about replacing the lemons of the figures. I'll have to go through mine and see if any were messed up... I seem to remember my WWW had the spotty nose problem, and maybe a Dopple Willow with an imperfection. Sideshow was also pretty cool about replacing the damaged shipping boxes. |
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Post by chosen2 on May 3, 2004 12:32:36 GMT -5
Sideshow was also pretty cool about replacing the damaged shipping boxes. They Replaced my Graduation Day Buffy, because as soon as I opened it, it was Broken, so they replaced it, Im trying to get another WTW because when i got mine in the mail the leg was broken but apperently, I havnt gotten an email from DST yet, and I emailed like 2 weeks ago  |
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Post by BtVSFigs Admin on May 3, 2004 12:48:51 GMT -5
They Replaced my Graduation Day Buffy, because as soon as I opened it, it was Broken, so they replaced it, Im trying to get another WTW because when i got mine in the mail the leg was broken but apperently, I havnt gotten an email from DST yet, and I emailed like 2 weeks ago They shouldnt have to replace a figure you never paid for. |
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bickle
Potential Slayer
Everybody loves a slender ankle.
Posts: 230
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Post by bickle on May 3, 2004 13:09:11 GMT -5
This has really gotten away from the intent of my post. I just mentioned damaged items to cite one reason why I would like to consider another vendor.
Is there any vendor that is selling or will be selling all of the carded Willows?
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Post by JusticeDemon on May 3, 2004 13:20:11 GMT -5
All in one place.... in the US.... no.
In the UK there are several retailers that can offer all of the figures.
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Post by Chaos on May 3, 2004 16:25:46 GMT -5
Hey, this is slightly off topic I guess, but I was wondering if Media Play is carrying Dopplegangland Willow?
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Ham Salad
Potential Slayer
You don't friends with salad!
Posts: 247
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Post by Ham Salad on May 3, 2004 19:10:49 GMT -5
I saw one at a Suncoast, so I'd say yes.
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Post by Willfan on May 4, 2004 11:25:43 GMT -5
No no! By all means! If ANYONE is not satisfied with the figures they received, feel free to contact DST for a replacement. You will be responsible to ship the item back to the address given, though. I'm contacting DST about a really bad case of "lazy eye Regular Willow" and my nose-chipped White Witch Willow. If anyone has questions about their order or would like to exchange their figure(s), please email customerservice@diamondselecttoys.com. Wups...sorry, I thought that they would be doing it like MAC in that you wouldn't have to send your first figure back (basically you could get a free figure if you complained)...but yeah, if you send your other one back than that should definately be taken advantage of. |
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One of the reasons I haven't ditched the packaging for my Buffy & Angel figures... I paid so much for them, I can't just chuck 'em 
Shine on down...
