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Post by monkeycop on Mar 25, 2004 15:28:35 GMT -5
I just wanted to see if anyone else had not gotten their order of Willow figures. I placed my order in December, and I received my White Witch Willow back in January, but so far the rest of it has not arrived. I've tried calling MAC, but can't get anyone to answer, and I've emailed them over a week ago asking about my order, but I haven't gotten a response. If anyone else is having this problem, please let me know. I'm starting to get a bad feeling about this.
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Post by 13alex on Mar 25, 2004 15:33:07 GMT -5
If you ordered from MAC all of the orders have been sent to DST and when DST online shop opens (hopefully next week) they will send your orders. If I were you if would check from someone else as I have not ordered from them!
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Post by JusticeDemon on Mar 25, 2004 15:46:20 GMT -5
Yup, Alex is right. All MAC pre-orders will be filled by DST, and those orders should be shipping out very soon. If you need to change/cancel your pre-order, then email customerservice@diamondselecttoys.com.
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Post by wobster32 on Mar 25, 2004 15:55:09 GMT -5
I emailed DST yesterday for clarification and am waiting on a response. I pre-ordered my figures from MAC and I have not received my order yet. However, I did receive my Dark Witch Willows from Cinequest about three weeks ago.
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Post by monkeycop on Mar 26, 2004 10:42:31 GMT -5
Thanks. I wasn't exactly sure if MAC would handle the orders that have already been placed, or if Diamond would take care of them. Cool. I feel better now.
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