Email from The Toy Depot

[Lior Knight]

Hi Everyone,

We will begin shipping the Season 5, Transformation, and Dopplegangland Willow figures next week on Thursday March 4th. We should be shipping Dark Witch Willow the following week. If your order contains the Dark Witch Willow we will ship all of your figures together around March 11th.

About the White Witch Willow and Vampire Willow figures: We will not be able to supply these two figures. As we told you earlier in the year, our verbal agreement with MAC owner Clay Moore has been broken due to the fact that Diamond Select Toys is handling the production of all new Buffy/Angel figures. After trying to contact MAC for months about our agreement we have finally learned that DST will be handling the Collectors Society. In the next week or two there should be information about the new club. If you want to purchase the White Witch Willow carded figure you will have to join the club. I am sure there will be some type of membership fee. This is all of the information I have at this time. I am told that the Vampire Willow should be available from the club also but, this is not confirmed. This ToyFare Magazine exclusive sold out in a matter of days from their online store and rumor has it they only produced around 3,000 pieces. I would like to make it very clear to everyone that we would not have offered these two figures if Clay Moore himself did not tell us he could supplies us with them. We are very sorry for any inconvenience this may cause but it has been completely out our control. Please accept my personal apology.

With the news of Tara and Anya to be the next figures produced we will be making a special offer to those of you who preordered the White Witch and Vampire Willow figures.

For our check/money order customers we are sorry for the short notice but we didn't know until this morning that we would receive our complete order of figures next week. The Willow figures are shipping in 2 waves, the second wave would not arrive until April or May.

Customers which require special shipping and handling information you will receive a follow up email shortly.

If you would like to update or add any in stock merchandise to your order please do so via our website. We will combine shipping for your total order manually at the time of processing.

Please let us know if you have any questions,
Mike
www.thetoydepot.net

[Alyrenee]

Wow, I feel bad for the toy Depot people and those that ordered from them thinking they had chosen and vamp willow all taken care of...bummer.

Well hopefully things will be a little less confusing from now on with DST watching out for us!

[werewolf]

yeah! i ordered from them and i must say that i'm a little stressed that they had pre-orders up for every willow action figure. when really, they could only get the 4. if they're gonna advertise all 6, then they better have all 6 when they come out. this is total bs now, cause now, OF COURSE, im missing 2 willows. and probably 2 of the coolers ones! GRRRRR!!!

[Raven]

I don't think they did it maliciously. If you read the email that had the original agreement with Mac, and continually tried to veryify it with Mac for months with no response.

[werewolf]

I don't think they did it maliciously. If you read the email that had the original agreement with Mac, and continually tried to veryify it with Mac for months with no response.

umm.... none of us think they did it maliciously.... i'm sayin, if it wasn't 100% confirmed, then it shouldn't be up for preorder. what's the point in putting something up, having a ton of people buy it, and then canceling it when you get the 100% accuracy. there is no point.

[JusticeDemon]

You would think a verbal agreement with the owner of the company would be 100% confirmation, though. In all fairness I think The Toy Depot could have handled this better, but MAC is to blame for the errors.

[Raven]

umm.... none of us think they did it maliciously....

I didn't say you did, I said I didn't think it was there intention to fool their customers. I assume they thought (as in the past) they had 100% confirmation with the verbal agreement with Mac.

[CowboyGuy]

Wow, you'd think that after months MAC would have told them at least something. It's important for us to know these things!

[bettycooks]

"I would like to make it very clear to everyone that we would not have offered these two figures if Clay Moore himself did not tell us he could supplies us with them."

That is sooo freaking sad. He broke his word to a supporter of his company. I feel sorry for toydepot too and don't blame them for offering the figures.

When the owner, president and freaking sculptor tells you you'll have them to buy from him what's a person to think?

From what I read in the past that MAC guy does lie.
I read that he once blamed the delay of the precancelled Willow figures on the SARS outbreak in China.

That's pretty sleazy and low so you can't really trust someone like that. I bet he's also screwed that other close MAC supporters too, they're gonna get crap.

It's not good when you first screw the fans then move on to screw the retailers. At that point you have to stop and say to yourself "What the hell am I doing??"

[bettycooks]

CowboyGuy said:

Wow, you'd think that after months MAC would have told them at least something. It's important for us to know these things!

That is so sad, They were probadly avoiding his calls.
Pretty shabby treament for your retailers who want to PAY YOU for your items.

It seems MAC still has no business sense. I'm surprised Toydepot is still carrying these figures, what they can get.

[CMK1887]

I'm bummed...but I have faith that the new DST Collectors Society will offer it on a card, and I'll definitely buy it from them!

-CMK