A friendly warning about Forbidden Planet

[skytteflickan88]

I don't like spreading hearsay, but I thought you guys should know that Forbidden Planet(mainly/only co.uk not .com, they're different stores or something) is said to have had some problems with rude customer service, cancelled orders and credit card frauds.

Read more about it here www.sideshowcollectors.com/forums/showthread.php?t=58447

In case you've been a victim of FP, or just need to be aware that ordering from FP might be a bad idea, it could be good to check that thread.

PS. There's a difference between co.uk and .com and the stores, so we don't lump them together.

[VampSpike]

They have incredibly bad customer service. In both the stores and the dispatch places.
I gave up on FP after I bought an EOD Buffy figure, paid high P&P costs and didnt receive it for 3 weeks! And it was a while after they line had been released.

Their so slow on the uptake too.
Im pretty sure they still had Dru/Oz/Wood available for pre-order months after the line was cancelled. In fact, it might still be up there now!

The only saving grace of FP from my p.o.v, was all of the autograph signings they used too arrange back in the day. I met Giles/Spike/Dru/Glory and Tara all because of their store signings

[Mrs Gordo]

forbidden planet is good , most orders arent bad apart from overseas

i suggest if your from overseas skytte dont bother with the shop
if you have a local forbidden planet shop you could try there

[thay006]

Yeah, around easter they were the victim of credit card fraud, I was reading about it on the Doctor who Forum (Now gone) and the common link was FPI (.co.uk). That lunchtime, I told my Dad about it (As he ordered the DW exclusives from them on his card) and who should ring less than a minute later?The bank! We were stung, the bank took action before anything was taken, but it happened to at last 60-70 of us at the old Doctor Who Forum. But they have been great since...