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Post by boylie on Sept 12, 2006 11:10:18 GMT -5
Hi, sideshow has sent me my D'Hoffryn figure on the 28 aug, and im still waiting for it, i have tried to contact them on numerus occasions to ask where it is and im still waiting for a reply, they sent me an email saying that it had been shipped and to wait for my tracking number, and im still waiting for that aswell. its been almost 3 weeks since they sent it, and im still waiting. has anyone else had this happen to them? If so what happened about it? any help much appreciated. Pete  |
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Post by jommy4eva on Sept 12, 2006 13:20:48 GMT -5
i have never expirienced something like this but it doesnt sound like something that would happen by them but it sounds most like the post have lost the package.
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Post by Jinxieman on Sept 12, 2006 14:12:31 GMT -5
If they sent it on the 28th of August then it has only been 2 weeks and 1 day. If they sent it from America then it might take a few weeks, to save on shipping they may have to use a slower shipping method. I'd give it a little more time.
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Post by boylie on Sept 12, 2006 15:46:16 GMT -5
they ship from the eu warehouse, and it has always taken 1-2 days. i only recieved my Darla last month and that came the day after they posted it.
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Post by boylie on Sept 12, 2006 15:46:54 GMT -5
oh yea sorry it woz the 26th they sent it
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Post by Raven on Sept 13, 2006 12:49:07 GMT -5
If you log onto your account and pull up the order, it should tell you if it was shipped and give you the tracking number.
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Post by boylie on Sept 15, 2006 11:39:03 GMT -5
it tells me it was shipped but no tracking number, i have since contacted eu tracking, requested a call back, an then tried to phone them myself. but suprise suprise, no luck!!!
Have they gone out of business then? i am so angry about this. I wish i never started collecting from them now. im considering canceling all my orders and going elsewhere.
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