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Post by mango on Dec 21, 2011 3:14:14 GMT -5
I'm not happy to have to write in this part but I have to. I have a problem with the member butimbroken, Brandi. She used to comission me customs and it went well so I gave her my trust. As she was a regular buyer, I didn't ask her to pay half the part before I start the custom and half when it's done, I just asked her to pay when it was done. Bad idea. She ordered me a 2 customs set, I gave her in progress pictures as soon as I could, she was happy with the set but when she had to pay, she asked me to pay in several times which I accepted. She send me 40€ (she owe me 160€ + shipping) and then stay silent. She first disappeared from facebook, then didn't answer to all my mails and she doesn't seem to come here neither. In my "luck" -if I can say- I waited for the money to send the customs set, so I still have it. But I have no use of it. This is not a set I planned to do for my own collection and I could have used this parts for something else.
Which disgust me the most is that I trusted her and also she used to tell me how bad Jsebold was because she paid for customs she didn't receive, saying is was fraud and illegal and in the end, she's been unfaithful too.
I'm very disappointed, so if you have to deal with her (I know she were selling some of her customs here on board), just be careful.
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Post by ba|1 on Jan 11, 2013 16:24:47 GMT -5
Ive got to report Stephen Foley aka DarkXander. He was offering his Angelus sword replica for sale back in june. Communication was VERY slow, and it stoped at one point. 3 months later I got a reply, saying he lost his password. I gave him my email adress for faster communication but again it didnt work to well. After sending payment in October it took him weeks to find a fitting box...He sent the item off 1-2 weeks before Hurricane Sandy appeared, so if he really shipped the item it should have left the US allready by then. I was very patient cause this was a special case. I keept asking for a parcelnumber but never got one, because the house was evacuated... I got the last message in November and never heard back after I sent him serval of emails. Since I was stupid enough to let pass 2 months I cant even repot him to paypal since the deadline is one month after transaction date only. I really would advise not to buy from him, dont think hes trustworthy as I never heard back from him...
Also, I suggest to be VERY carefull when dealing with new members, make sure to ask for a shippin reciept ect. and dont let pass a whole month, cause you wont get your money back.
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Post by Thorn Of Deucalion on May 18, 2014 2:17:06 GMT -5
Jess. You're been a Mod here for years. 3 years I've been waiting for my customs and I've gotten nothing but a pic of a headless body two years ago. Your excuses are insulting. Please respond.
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gc
Scooby Member
"She's kind of like the little sister I never wanted..."
Posts: 106
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Post by gc on May 22, 2014 14:40:38 GMT -5
Jess, I sent you an email but I feel like I should write here too. I'm agreeing with Thorn of Deucalion. I too have been waiting years for my customs, and I haven't even had in progress pics yet. Don't get me wrong, Jess does quality work, but it's been one excuse after another. And while I have no reason to doubt that there are personal issues going on in her life, I feel like she's taken advantage of people who buy from her here versus on etsy because we're not in a huge hurry to get our figures and are willing to give her time. As I said when I emailed you Jess, this is no way to treat your customers, especially because I've bought from you before and was nothing but happy with what I received.
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Post by elee0031 on May 22, 2014 15:50:28 GMT -5
User Removed Posting....
(Third party comment not allowed)...
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Post by skytteflickan88 on May 22, 2014 16:30:29 GMT -5
I suggest that third parties do not get involved in discussions between buyer and seller if all there is to add is wellmeaning assumptions. Because the thing is, there has been complaints against Jess before.
I also suggests not to hijack threads with commission info. That you can do a custom is not relevant to this discussion.
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Post by ba|1 on May 22, 2014 16:32:28 GMT -5
Its very respectable that your defending Jess but thats just not the place for it (same goes for offering comissions). Same happend quite some time back allready. Jess was promising to not take on anymore comissions till she finishes off her running ones. Intresting she offers comissions on etsy while she still hasnt got around to complete older comissions yet. Was that recently? Also I still know from non-active members that she hasnt came up with her promises yet, personal problems or not (thats what she said back in 2011 allready), this is business and what she took money for.
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Post by Jess on May 23, 2014 21:46:57 GMT -5
Guys I apologize, I am working as hard as I can. Any outstanding orders will be finished within this next month & this summer. Please send me a message on here so we can talk.
I apologize sincerely guys, I will get these last couple of items I have left to make finished. I've been dealing with a lot in my personal life and I will get the last ones finished up asap.
Edit:
I'm currently making a list of the last items I have to make. It will help me to focus in on what I need to do. I'm very motivated to get this taken care of and finished.
I do apologize. I have been dealing with a lot emotionally since 2011, and I also do realize that it's not fair to my buyers for my lack of updates. I will get everything finished up this summer and finally be done with it.
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Post by Jess on May 24, 2014 5:13:47 GMT -5
Also, if you haven't received a message from me yet, please send me a message. I will be taking care of all outstanding orders between June, July & August. I'm working out a list right now to make it easier for me to organize and get photo updates out.
This is a big priority for me to get all of these done and shipped out to you guys in a timely manner.
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Sineya
Victim
The First Slayer
Posts: 54
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Post by Sineya on Jan 1, 2016 13:39:08 GMT -5
UPDATE: I have received the Money Order from Jess refunding my 2nd order. Thank you Jess. I am closing my other complaints with updated information about my refund, having successfully cashed the Money Order, as well.
In May 2015, I paid reasonable money for 2 custom figures with jsebold87. It's been over 8 months. My first custom from Jess was not the scale I ordered. But I let that go hoping to just get my second custom finished. I hadn't seen a photo of the 2nd custom. I hadn't received my 2nd custom. I asked jess if she were unable to ship my 2nd custom by Jan. 1st, 2016 to refund my money. I should have heeded this thread. I'd read of customs Jess hasn't completed but thought she might have improved after receiving customer complaints. The fact that she only accepts Money Orders should be a HUGE red flag. I have a bit of advice for Jess, if you aren't willing to do the work, don't accept orders. FYI: accepting money for a service you don't complete is FRAUD, even online. I filed a complaint with Etsy (Etsy policy allows 60 days for custom work). I also filed complaint of fraud to the correct online organizations; www.ic3.gov/default.aspx. Let me warn any who wish to trust Jess to complete a custom within a reasonable time-frame. She accepts the money via Money Order up-front quickly. But she makes excuse after excuse after excuse. Around 5 months after I paid for my order jess shipped my 1st custom piece. The 1st custom she made me was not to scale and minus some petty detail I'd requested. I'd ordered a copy similar to Jess's own previous work of "Beer-bad Buffy" because I'd admired Jess's skill. After my complaints here. She sent a photo of the 2nd custom. I'd ordered a copy similar to Jess's own previous work of "Chosen Spike" because I'd admired Jess's skill. The 2nd custom appeared to be nothing like my request. It appeared she just glued a few pieces of fire onto the figure, adding small dabs of red paint. Heed my post, Don't order custom work from Jess/jsebold87
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Post by Jess on Jan 1, 2016 18:17:32 GMT -5
I am refunding your money for the figure. I apologize sincerely for this, I will no longer be accepting commissions, as I can't handle these any longer in a timely manner.
I am moving on with not doing these at all, I thought I could handle it, but I can't. I'm not going to be doing these figures ever again, I'm just done with it all. My heart just isn't in doing these anymore, and I don't think it's fair to anyone wanting one from me, or fair to me to take them on. I apologize sincerely.
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Sineya
Victim
The First Slayer
Posts: 54
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Post by Sineya on Jan 10, 2016 15:05:32 GMT -5
UPDATE: I have received the Money Order from Jess refunding my 2nd order. Thank you Jess. I am closing my other complaints with updated information about my refund, having successfully cashed the Money Order, as well.
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Post by Thorn Of Deucalion on Mar 29, 2016 4:23:38 GMT -5
OMG Jess it has been over 5 years. If I had a kid he/she would be starting school this year. This would be my first year out of uni after completing a bachelor's degree I could be released from prison after spending 60 months behind bars All 5 season of Angel has been shown on air I am now in my late 20s. I commission these in my early 20. Obama is serving his final term The year is now 2016
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Post by Thorn Of Deucalion on Mar 29, 2016 4:31:29 GMT -5
LOL I just saw her post that she isn't even doing them anymore. Um cool Jess. I paid for the parts and figures and your eBay items you wanted as a trade, but that's cool. Whatever.
I think she should be ban from this site.
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Post by PJ on Mar 30, 2016 16:32:33 GMT -5
OMG Jess it has been over 5 years. If I had a kid he/she would be starting school this year. This would be my first year out of uni after completing a bachelor's degree I could be released from prison after spending 60 months behind bars All 5 season of Angel has been shown on air I am now in my late 20s. I commission these in my early 20. Obama is serving his final term The year is now 2016 I've honestly stopped responding and caring. Jess keeps messaging me about updates of photos and that she needs to get the file uploaded and will get to it and blah blah blah. It's been at least 6 or 7 years. lol. I helped her sell a lot of DVDs on eBay at the time and the customs was the exchange for helping out. I understand that people have personal issues and its not my business...but it's sad that buyers have been cheated out of money. I feel like its a bunch of excuses, and quite ridiculous. If people paid for these customs Jess and you are just done with making them...you should really just pay them back.
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Post by Jess on Mar 30, 2016 23:46:41 GMT -5
I am sending you both messages right now. I'm taking care of this problem, I apologize. I'm no longer taking any orders. I hardly ever check this site anymore, and I've been trying to find your email address for awhile Thorn. I will get all of your items mailed out either this week, or the latest next week. I need to get your addresses and I'll make sure to get them out.
I know no excuse is good enough, I admit I dropped the ball, and I am ashamed of myself.
I will get this taken care of, I apologize.
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Post by msperoxideluv on Apr 2, 2016 9:46:25 GMT -5
I am still waiting on stuff too..
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Post by Jess on Apr 2, 2016 11:04:29 GMT -5
I will get your Buffy figure mailed out next week too. I have it ready to go
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Post by msperoxideluv on Apr 3, 2016 10:54:32 GMT -5
You know guys I pm'ed Jess today saying I am OK with the sitch. I hope she can fulfill her obligations to everyone that is still waiting. But, I told her to put me last- if ever for missing stuff. And it feels really freeing to give up that drama. So, as one of the old timers on here... I would encourage you to let it go.. Life happens and sometimes it sucks. But, I feel better for letting go of the drama. And wish Jess all the best!
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gc
Scooby Member
"She's kind of like the little sister I never wanted..."
Posts: 106
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Post by gc on Apr 7, 2016 21:29:18 GMT -5
I get emails once a week or once every two weeks saying I'll get all the figures she owes me in a week. She promised me I'd have them 2 months ago. The weeks keep going by, Jess. I'm finishing my 2nd year of Med school still waiting on figures I commissioned when I was in undergrad 4+ years ago. I've given up on ever seeing that box and even if I do, I'm not expecting much in the way of quality. It's really just sad.
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